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Saturday, March 2, 2024

Why Can’t I Update My Netgear Router Using Netgear App?

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Are you failing to update your Netgear router using the Netgear Nighthawk app You are not alone. A plenty of users have reported this issue. Let us tell you that although you can manage your Netegar router using the app, some features are not available on the app. You can update the router with the help of the app, but if you fail to use it then you can use the web interface method. If you are adamant about using the app only then apply the tips given ahead. We are sure you will get your router up to date by eliminating the problem.

Netgear Router Can’t Be Updated Using Netgear App: Fixed!

Update the Nighthawk App

The Netgear Nighthawk app may act weird if you haven’t updated it to the latest version. If you can’t use it to update your router’s firmware then there’s a possibility that the app needs an update too. You should thus head to the Play Store or the App Store to check for updates. Do you find updates pending? Install them right away. Soon after the app gets updated you will be able to update the router’s firmware using it.

Check the Network Connection

A spotty connection is another reason why the firmware update fails. Your phone should be receiving a stable internet from its access point. Bear in mind that the phone has to be on the router’s local network if you want to use the Netgear Nighthawk app. Check the WiFi network to which the phone is connected to. See to it that it is Netgear router’s network. Make certain that the router’s connections are well in place so that it can provide a stable internet.

We suggest you connecting it to the modem using a LAN cable to ensure a firm and finger-tight connection. Once the internet connection is stable, use the Nighthawk router login details to log in to the app and update the firmware.

Supply Sufficient Power

Fluctuations in the power supplied to the Netgear router can also affect the firmware update process. If the router is not fully powered up, then the firmware update will get halted in between. Therefore you must ensure that your router is fully booted up and keep receiving a consistent power supply throughout the firmware update process. If there are fluctuations in the power due to power outages then use a UPS to supply a stable power.

Reboot the Router and Retry

Maybe all your network connection needs is a new start. Rebooting the router will help eliminate the glitches and give network connection a push. All you need to do to reboot the router is to power it off and unplug it for some time. After leaving it unplugged for about 2 minutes, plug it back and toggle the power button on it. The router boots up. Once it is fully booted up, join its WiFi on the phone. Use the Netgear Nighthawk router login details and log in to the app. Upon logging in, you can update the router.

Delete and Reinstall the App

Is the Nighthawk app not working even now? Have you failed to update your router once again? Delete the app from the phone now. Long press on its icon and uninstall it. Now, reboot your phone. As soon as the phone boots up, go to the respective Application Store and install the Netgear Nighthawk app once again. You can use it to update your router now.

The Concluding Thoughts

We are sure that you will now be able to use the mobile app to update the Netgear router’s firmware without any trouble. In case you still fail to update the router, then resetting the router is recommended. If you have the option of using the web interface then try to update the router using the manual method. You first need to download the firmware file and then install the firmware file on your router. If you can’t update the router using the web interface as well, then reset the router and have the factory settings running on it.  Once again set it up and then updating the firmware should no longer be a trouble for you.


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