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HomeHealthThe Ultimate Guide to Office Ally Practice Mate in 2021

The Ultimate Guide to Office Ally Practice Mate in 2021


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Office Ally Practice Mate 

Practice Mate is a free medical practice management system developed by Office Ally for small and midsize healthcare enterprises. The practice management system connects with the EHR software to boost clinical productivity and allow you to handle both clinical and administrative work from one location.  

The cloud-based medical practice management (PM) software helps healthcare organizations manage insurance claims and clinical operations. Furthermore, because the Practice Mate is a web-based application, you and your patients can use it anywhere with an internet connection. 

Practice Mate helps firms comply with HIPAA rules by securing confidential data and streamlining operational tasks. For example, patients can use the self-service portal to pay medical bills and communicate securely with doctors in real-time. You can also use the software to back up important data and search for client information from the database. 

Top Advantages of Using Office Ally Practice Mate 

You can save documents to each patient’s medical records, schedule appointments, send automated appointment reminders, and manage accounting and billing, all by using the Office Ally Practice Mate. 

According to Practice Mate user reviews, patients can use Patient Ally, a free patient portal to plan and adjust appointments, pay bills, and fill out paperwork electronically. Overall, in a clinical environment, Office Ally Practice Mate includes various valuable features. The key features of the beneficial Practice Mate are, however, as follows. 

Integrated System 

The software’s potential to interact with other software is one of the essential features that many Practice Mate reviews praise. In addition, the Office Ally Practice Mate integrates your billing and practice management software into a single platform, making it easier to manage everything from one place. 

This integration also allows you to streamline your workflow and guarantee access to all of the resources you need to run and maintain your practice in one place. 

Patient Ally 

Office Ally Practice mate provides Patient Ally, a robust communication portal for connecting to your patients. Patients who utilize Patient Ally can transmit safe communications, submit forms/documents, verify their insurance, and examine their previous medical records.  

Moreover, for Patient Ally, there are no additional charges. Cloud-based deployment is another significant advantage. The portal is beneficial since it helps patients to regulate their care more effectively. Patients may make appointments via Patient Ally and follow the status of their meetings. In addition, Patient Ally provides timely recall to reduce no-shows before each visit. 

Medical Billing Solution 

According to Practice Mate reviews, the medical billing feature of Practice Mate is incredibly beneficial for your healthcare setup. With this easy feature, you can claim over 5,000 payors and no agreements have to be signed. 

Furthermore, the reporting feature at Practice Mate allows you to search for the name, insurance type, tax ID, etc. You can also import and submit complete overview reports from the system using Microsoft Excel. 

Claims Filing Made Easy 

Management of claims is a crucial part of any specialty in medicine, but time and effort are needed. Office Ally Practice Mate enables you to file claims digitally, which is considerably more accessible and efficient. 

This function automates several operations to file claims, so you must not worry about making mistakes. It also helps improve the workflow’s performance and ensures that you do not waste time on outside chores. Overall, Practice Mate makes it easier for you to make your claims more efficiently, leading to more accepted claims. 

Patient Insurance Eligibility Check 

According to the user reviews, Practice Mate’s online Patient Eligibility Checking tool is the most prominent and cost-effective. By typing a patient’s information into the Office Ally Practice Mate app, you can immediately determine whether or not they are approved for insurance. Furthermore, this feature allows you to save a significant amount of time while handling your organizational duties properly. 

Efficient Customer Support 

Customer service is another element that many Practice Mate reviewers laud. Customer service is available via phone and email 24 hours a day, seven days a week. This feature enables you to communicate with representatives for this product immediately to fix any issues you may be having.  

In addition, customer support assists you in swiftly identifying any problems you may be experiencing with the program, allowing you to spend less time investigating and solving issues. 

How Much Does Office Ally Practice Mate Costs? 

Best EHR Software 24/7 is Office Ally EHR, which is reportedly priced at $30 per physician each month. However, both Practice Mate and Practice Ally are free to use. 

What Do Users Say About Office Ally Practice Mate? 


  • It is incredibly user-friendly, easy to navigate, and several individuals can use it simultaneously. 
  • Office Ally Practice Mate has an excellent representative of customer service. 
  • The tools and functionalities are easy to use and cost-effective. 
  • The clearinghouse has a network of over 5,000 payers. 
  • Over 330,000 medical professionals utilize this product. 
  • As it is a web-based system, you can access it from any location with an internet connection. 


  • The system can often slow down to process instructions. 
  • A minor study curve exists. 
  • The user interface is a bit old and needs an update. 

Do We Recommend Office Ally Practice Mate? 

You can run and administer your health care practice proficiently from anywhere using Office Ally Practice Mate. It offers all the functions you need in a user-friendly and easy to comprehend interface. 

If you wish to know whether Practice Mate is the best fit for your practice or not, the only thing we can say is that it relies on the setup and requirements of your clinic. Practice Mate offers different tools to simplify the workflow. First, you have to list your needs and then check whether Practice Mate meets them. You can also schedule a software demo or read multiple online user reviews to make a more educated decision. 

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