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Wednesday, February 28, 2024

customer handling

Can Work From Home be a Permanent Solution For Contact Centres?

The COVID-19 pandemic has disrupted every aspect of business operations, and contact centres are no exception. Employees had to make a sudden switch to remote working to keep businesses up and running. Surprisingly, even as the curve flattens and vaccine...
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Scalable Switch Selection for Considerations Growing Networks

As businesses and organizations experience growth, the demand for a robust and scalable network infrastructure becomes increasingly crucial. In...
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