We all know how crucial it becomes for the customers to find the top selling products in a brand. It takes many days to figure out which product is popular for its promising features. The only thing that makes the search efficient is the customer review.
This is the only task that every marketer finds quite difficult to complete. Since customers are ready to pay for any product they desire to buy, posting a review is definitely not their job. In this way, a marketer has to come in action and ask for the review.
The top selling products come in the spotlight when it has many amazing reviews. The new customers prefer to pay for it if these reviews are convincing them. Hence, customer reviews are vital in increasing sales and improving brand reputation.
You can find several sites where customers are not hesitant in sharing their experiences. Even if the customers post their review on such sites, like Chinese B2B Marketplace, it can create a huge difference for the brand.
So, do you want to get customer reviews on your top selling products? Here is what you can do to ask for the reviews.
Four Ways To Get Customer Reviews On Top Selling Products
1. Don’t force your customers
We all know how vital customer reviews are for any business. But it doesn’t mean you force them to share their experiences regarding your products and services. It can make them uncomfortable and annoyed.
The best you can do is to give them some space. It is definitely okay if you ask customers about the service and receives a prompt response. However, don’t bother your prospects a lot that they post a negative review of your customer service.
Several people intentionally post a great review without even asking for it. You have to a little patient to take away all the praises that inspire the new customers at a glance.
2. Share why you want the review
Sometimes, being transparent with customers is the business’s success. Perhaps, this is a struggle, which may again annoy the customers if misunderstood.
Another best way to ask for customer reviews on top selling products is letting them know the real reason. If you want to grow your business, you have to speak the truth.
Make sure you don’t type long messages and beg for the review. Such acts can lead to a bad impression, and the customer may not return if it finds something fishy in the customer service.
3. Inspire customers with your actions
A great saying that we all hear from decades is that do the work that inspires the person itself. It means your actions must be so powerful and gentle that the customer can’t stop himself from posting a positive review on your page or website.
This can be taken from a negative point of view as well. If you are actions are miserable, and the customer is continuously abused or impacted, the customer will definitely not take a minute to talk negatively about you.
Hence, you have to be very careful with your actions. The slightest mistake can hurt the business and your reputation on the whole.
4. Pop-ups or CTA via e-mail
There is one good thing that you can add in your business to bring in the exciting surprises. This opportunity is definitely worth looking at because you will notice the immense responses in less time.
Often, CTAs are attached to e-mails so that it redirects the user to the page on the single click. When you deliver the product, you can send an e-mail to the customer with a CTA. It should ask the customer to post a review and share the experience.
Such methods are always working in the business because it requires no effort. The customers will get back to the page when an action is performed on CTA. A page or block will appear where the customer has to say a few words about your top selling products or service.
You can definitely link these reviews anywhere you want. Try to choose a platform where you have most of the audience and connects with you easily. It will be the best way to convert the leads and make them your customer for life.
The Bottom Line
With these simple steps, you will never miss any review on your products. If you want to gather many pleasurable experiences, you have to give some time to your customers. Let them achieve the best customer service so that they would be happy to share the experience. It might look crazy for a newbie but works really well in boosting the sales. You can also follow the paths of competitors to get effective responses than ever before.