The on-demand food delivery app have changed how we order, making it convenient to get to homes or anywhere. For businesses, the on-demand industry has proved to be a game changer. Online Food ordering apps offer a gateway to increased visibility, allowing restaurants and eateries to reach a broader audience beyond their physical location.
If you are one of many restaurant business owners considering creating your own, the blog is for you. This blog explains the step-by-step process of creating a food delivery app, covering essential features, tech needs, and cost.
In the wake of the pandemic and worldwide lockdown, consumers’ eating habits shifted, which was great news for the meal delivery sector. The post pandemic era is digital and people have hectic schedules. They like to order food online with smartphones to save time. Many affordable food delivery apps are there where users can get their favourite meals under budget.
Look at the data for your reference:
- Meal delivery services saw an increase in use by 60% of people during the COVID-19 outbreak. This number jumped to 71% among the younger demographic.
- As per Statista, the number of consumers in the meal delivery industry is projected to reach 2.5 billion by 2028.
- By 2023, the online food delivery sector is anticipated to have generated $1.04 trillion.
- Easy Registration: Facilitate easy onboarding by allowing users to join up using their google account or social network profiles.
- Smooth Menu Display: A user-friendly interface with visually appealing menus, explanations, images, and customization choices.
- Order Tracking: Get real-time information and notifications on the status of your order delivery.
- Safe Payment Options: The use of two-factor authentication and integration with reputable payment processors ensures the safety of financial transactions.
- Account management: An improved user experience using personalised profiles, food preferences, and loyalty programs.
- Reviews and Ratings: Users may help build confidence and ensure quality by rating and reviewing orders.
- In-App Assistance: Live chat allows for fast problem-solving and assistance, guaranteeing a seamless customer experience.
For Restaurant owners:
- Dashboard for Restaurant Managers: Efficient management of restaurant operations made possible with detailed analytics, order history, and direct communications.
- Order notification: Notifications are sent to restaurants immediately as an order is placed, allowing them to prepare the food promptly.
- Promotions and Coupons: To attract customers, restaurants might provide limited-time discounts, loyalty programs, and other special promotions.
For Delivery Partner App:
- Managing Profiles: Allow delivery staff to update their profiles with contact details, hours worked, images, and other pertinent information using a user-friendly interface.
- Managing Orders: Enable delivery personnel to see pending orders and decide whether to accept or decline them according to their schedule and personal preferences.
- GPS Support: Incorporate GPS functionality to ensure correct navigation, aiding delivery partners in effectively reaching destinations on time.
- Contact with customers: Enable delivery partners to approach customers or restaurants personally in case of any questions or problems with the delivery.
Proper Market Analysis
Doing extensive market research before developing a food delivery app is critical. A successful app is the result of careful consideration of the market, the needs of the target audience, and the available choices. Examining the products, user experiences, pricing tactics, and consumer feedback of peers is an important part of market research.
Customer’s choice depends on various features, including but not limited to their ease of use, variety of selections, accessibility of payment methods, and discounts. These features have made food apps more addictive and changed people’s habits such that they prefer ordering meals online rather than going to restaurants. Understanding and including these factors is crucial to creating an app that connects with consumers and shines in this competitive industry.
Decide a Business Model
The business concept is one of the most important things to consider when developing a food delivery app. Two possible approaches are the aggregator strategy, which involves working with many different restaurants to provide customers with a wide variety of options, and the logistics-focused approach, which is centred on providing delivery services for businesses without drivers.
If you want your selected model to be sustainable and successful, it must align with your target market, resources, competitive environment, and overall value offer.
There are two kinds of food delivery apps:
- Restaurant-to-Consumer Food Delivery: One example of this concept in action is Domino’s, which provides a digital platform for consumers to place orders and have their meals delivered directly from the restaurant, cutting out the middleman.
- Aggregator Model: This common approach brings several nearby restaurants together into one platform, where customers can peruse menus, get discounts, make orders, and have their food, such as Zomato or Swiggy, delivered quickly.
Cost of Developing a Food Delivery App
To be competitive, a food delivery app must include features that cater to consumers, service providers, administrators, and delivery personnel. The entire development cost is affected by food-delivery apps’ basic and complex characteristics.
When estimating how much it will cost to build an app, several factors must be considered. These include the app’s complexity, how often it will need maintenance, the selected platform, the software and technology needed, and the development team. Based on these factors, the usual price range is $15,000 to $60,000 for a simple food delivery app. The cost surges with higher complexity of features and design.
Choose the right features for your app
Several essential features are required to build a successful food delivery app. These features include:
- A secure payment option.
- Real-time order monitoring.
- A user-friendly interface for ordering and tracking.
- A large database of restaurants with powerful search and filtering tools.
- The ability to rate and review restaurants.
Consider adding features like in-app chat, social network integration, and personalised recommendations to stand out in this competitive business.
Choose Your Revenue Models
After settling on a model and features for your food delivery service, the next question is: how will you monetize it? You may think of various options, such as a commission-based approach where you take a cut of every app-processed order. Another tactic is to make premium features and incentives available to clients on an annual or monthly subscription basis.
As a substitute, you may team up with nearby restaurants or other relevant companies to increase your advertising revenue.
App Development Company
The success of your app hinges on your choice of app development company. The features and usability of your app are heavily impacted by the development team you choose. Their knowledge, attitude, and abilities will greatly affect how well the app works and meets user expectations.
The design must be aesthetically pleasing, practical, and easy to use. It has to be able to do the following:
- Provide easy navigation, search and filter options for restaurants and menu items.
- Process orders quickly and securely.
- Monitor orders in real-time.
- Accept realistic payment methods.
Adaptable profiles, personalised suggestions, and smooth connectivity with social networking platforms for easy sharing and rating of dining experiences are all features that a well-designed app should have to cater to users’ diverse interests. Using a user-centric design approach, you can boost the success rate of your meal delivery service and improve users’ experiences.
Promoting and Launching an App
The development process comes to a close with the launch and effective marketing of a meal delivery app. Creating a comprehensive marketing strategy that includes branding, offline and online promotions, social media engagement, and partnerships with local restaurants is part of the package. You can consistently improve the app’s functionality and user experience by establishing efficient customer care channels and collecting user input.
There is a lot for business owners to think about before starting the development journey, such as learning about the major trends in the market and investigating potential revenue streams. They should consider partnering with a trustworthy app development company to make a food delivery app.
Alternatively, restaurant startups or owners who want to start their business with minimal investment risk, can consider readymade food delivery apps.
Restaurants can implement their SaaS-based food ordering system and customise it according to their preferences. From digital menu to managing inventory and taking orders through QR code, the system serves well with all the needs.