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Wednesday, April 24, 2024

How Do I Troubleshoot the Netgear Orbi Purple Light Issue?

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Is your Netgear Orbi device constantly flashing purple? For how long have you been facing this issue? Weeks? Or even worse, months? Well, regardless of how long this issue has been bothering you, this guide will help you in troubleshooting it. Thus, walk through the fixes mentioned in this article and know how to resolve the Netgear Orbi purple light issue.

Why is Your Netgear Orbi Device Blinking Purple?

Users often get confused as to why their Orbi device has gone bizarre all of a sudden and started blinking purple. To put an end to this confusion, we’ve listed down the topmost reasons why your Orbi is flashing purple:

  • Weak WiFi network
  • Orbi router is not connected to the satellite
  • Poor connection between the Orbi router and modem
  • Loose cable connections
  • The firmware of your Orbi device is outdated

Now that you know why your Netgear Orbi router is going all bizarre and disco-like, it’s time to learn how to troubleshoot the issue.

Troubleshooting: Netgear Orbi Purple Light Issue

Mentioned below are the topmost ways through which you can easily get rid of the Netgear Orbi purple light issue. Thus, scroll down, and read on.

Update the Firmware of the Orbi

One of the major reasons why your Netgear Orbi device is blinking purple is because of an outdated firmware. Therefore, make sure that you perform Netgear Orbi firmware update before logging into your WiFi device.

Here are the instructions that you need to follow in order to update the firmware of your device:

  • Power on your Netgear Orbi router.
  • Connect the router to the modem using a cable.
  • Open up a web browser on your computer.
  • Go to the orbilogin.com administrative page.
  • Click on the Settings option.

If there are any firmware updates available, follow the on-screen prompts and update the firmware of your Netgear Orbi device

Sync the Orbi Router and Satellite

Another reason why your Netgear Orbi device is blinking purple is because it isn’t properly synced with the satellite. Thus, follow the instructions given below and know how to sync both your WiFi devices properly. In case you get stuck at any point while trying to sync your WiFi devices, feel free to get in touch with our technical experts.

  • Power on your Netgear Orbi router.
  • Connect the router to the modem.
  • Then, power on your Netgear Orbi satellite.
  • Press the sync button on both your Orbi router and satellite.
  • Now, give both your WiFi devices a few seconds to get synced.

Once your router syncs with the satellite, check whether the Netgear Orbi purple light issue has been fixed or not. If not, it is recommended that you reset your WiFi device.

Perform Factory Default Reset

You can restore your Netgear Orbi device to its factory default settings by using two different methods. The first is by using the Orbi app, and the second is by pressing the Reset button.

Mentioned below are the instructions that you need to follow in order to reset your Orbi device:

  • Make sure that your Orbi router is well connected to the modem.
  • Then, look for the Reset button on your WiFi device.
  • Usually, the Reset button is located at the bottom of the router.
  • Once you find the button, press it carefully.
  • You need to use a sharp object to press the Reset button.

Caution: Do not try to press the button using the tips of your fingers. It won’t take you anywhere.

Note: If you want to know how to reset your Netgear Orbi router using the Orbi app, we suggest you reach out to our experts immediately. They’ll provide you with the right guidelines to restore your device to its factory default settings.


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