The digitization of companies involves a fundamental restructuring of the processes and tools used. Telephones should not be excluded from the digital transformation of the company. On the contrary, cellphones are the future of the professional phone. Many companies have even adopted them already. Unlike a handset linked to a landline, a softphone operates using a Virtual Phone systemtelephone.
Today, businesses can choose from many telephone systems. Some are compatible with softphone technologies, and others require a telephone and a landline to make and receive calls.
The Evolution of Business Telephone
Twenty years ago, VOIP systems were the gold standard in the business telephone. At the time, to use these very sophisticated systems, it was necessary to be equipped: internal technology, servers, and desk phones for all the staff. Today, many companies still use these systems because their apparent reliability reassures them.
In the context of the digitalization of businesses, some telephone service providers are encouraging companies that use VOIP phones to switch to VOIPs. This hybrid model retains the VOIP system’s infrastructure (i.e., on-premises servers) but uses VoIP technology to make and receive calls.
Although the software avoids installing a desk phone, it is still subject to the VOIP system’s constraints. Servers require maintenance, and by extension, an IT team. Enterprise telephone companies typically use these solutions to “modernize” their customers’ infrastructure engaged in their digital transformation. They ditch the desk phones but still don’t reap the benefits of a fully software-based virtual phone system. Besides, phone system settings, such as adding new users and creating virtual numbers, can be long and complex.
There are several ways to use VoIP technology in business. It all depends on where and how you will make the calls, what your uses and preferences are. VoIP is also an excellent solution for nomadic businesses or while traveling. So, are you ready to switch to VoIP?Any migration requires the acquisition of new phones.
Which one to choose?
Entry-level telephone devices
They sell for between $ 80 and $ 130. The unit’s monochrome display window is limited to one or two lines of characters, and few programmable functions are available.
High-end telephone devices
Priced between $ 150 and $ 600, these devices come with color graphics displays that can offer a resolution of 320 x 240 pixels or more and show multiple lines of characters. They provide access to features such as the weather forecast or the exchange rate and include several programmable buttons. Some phones are of the “Touchscreen” type, and several are equipped with the Android system, allowing you to configure your emails, agenda, and even games on your phone!
The Soft Phones software solution
These softphones installed directly on the computer are particularly attractive because of their low cost. It costs about $ 100 for a software license and about $ 30 for a headset with a microphone.
VoIP software for business
Skype software, well known for its free Internet telephone offering, also markets VoIP software for businesses. Try to find out a genuine service provider that can help you choose the best VoIP software for your business. You will find many service providers like Linkedphone Alternative or many others. So, choose the best out of all, so that you can grow your business with ease by adding best VoIP software.